Refund
Refund Policy
For our customers, the sections below set out returns, exchanges, and refunds. For help with this page, contact jajejocijo018@gmail.com.
What customers should know about eligibility
For purchases made through this website, our store applies the following guidance on eligibility. Our store maintains a 30-day no-reason return and exchange policy. You may request a return or exchange within 30 days after the item is delivered without having to provide a reason. Questions about this section may be sent to jajejocijo018@gmail.com.
What customers should know about order problems
For customers using this website, this section explains order problems. When an item is delivered damaged, defective, incomplete, or different from what was ordered, contact us promptly so we can provide a free replacement, exchange, or refund as appropriate. Questions about this section may be sent to jajejocijo018@gmail.com.
Information covering eligibility
We publish this eligibility guidance for customers using this website. For return or exchange assistance, contact jajejocijo018@gmail.com or 213-238-6334. Questions about this section may be sent to jajejocijo018@gmail.com.
Store guidance on support
For purchases made through this website, our store applies the following guidance on support. After our store processes an approved refund, a bank or card issuer normally posts the credit within 5–10 business days. Customers may request cancellation before shipment; after shipment, the 30-day return process applies. Questions about this section may be sent to jajejocijo018@gmail.com.
What customers should know about starting a request
Customers can rely on the following guidance from our store about starting a request. When requesting a return or exchange, contact us at jajejocijo018@gmail.com before sending the item. Once the request is approved, our store will provide a prepaid return shipping label or an equivalent free return arrangement. The store pays the return shipping cost for approved no-reason returns and exchanges. Items sent without prior authorization may not be accepted. Questions about this section may be sent to jajejocijo018@gmail.com.
What customers should know about refund timing
Customers can rely on the following guidance from our store about refund timing. When we have received and checked the return, we will notify you whether the refund is approved. Every approved refund is processed to the original payment method within 10 business days. Questions about this section may be sent to jajejocijo018@gmail.com.
How we handle condition of returns
For customers using this website, this section explains condition of returns. Return the item securely with its included components and original packaging when reasonably possible. Customers may inspect an item as they would in a physical store, but they remain responsible for damage caused by handling beyond what is reasonably necessary to inspect it. No restocking fee is charged. Questions about this section may be sent to jajejocijo018@gmail.com.
How we handle exceptions
For customers using this website, this section explains exceptions. Customized products, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive goods are not accepted for non-quality returns. These exclusions do not limit remedies for damaged, defective, incorrect, incomplete, or otherwise non-conforming deliveries, and they do not limit any non-waivable consumer rights. Questions about this section may be sent to jajejocijo018@gmail.com.
Contact Information
Email: jajejocijo018@gmail.com
Phone: 213-238-6334
Physical address: 16122 SW 301st St, Homestead, Florida, 33033, United States